Ordering and Shipping
- You can easily place an order on our website by adding the desired items to your cart and proceeding to checkout.
- We accept various payment methods, including credit/debit cards, PayPal, and Apple Pay.
- We are shipping worldwide. As we are a start-up clothing brand, we can currently not offer free shipping. Therefore, your shipping costs may vary depending on your country. Please check out the Shipping & Delivery page for estimated delivery.
- We ship from Switzerland and usually orders are typically processed and dispatched within 1-2 business days of purchase. During peak seasons or promotional periods, processing times may be slightly extended, but we always work diligently to get your order on its way to you as quickly as possible.
- Yes, once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery online.
- Please visit our Shipping & Delivery page for more information about your order or get in touch with us.
Returns and Exchanges
- Please visit our Returns & Refunds page to read our policy.
- To start a return, you can contact us at contact@influencebusinesswear.com.
- If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Product Information
- Certainly! For more details about a specific product, please refer to the product description on its respective page. If you have any additional questions, you can contact our customer support team for further assistance.
- Yes, we prioritize ethical sourcing practices. We work with suppliers who adhere to ethical standards and ensure fair working conditions for their employees. We are committed to providing sustainable and responsibly sourced products.
Account and Privacy
- Creating an account is easy! Simply click on the "Sign Up" or "Create Account" button on our website and follow the prompts to provide the necessary information. Alternatively, you may also have the option to create an account during the checkout process.
- By creating an account, you can enjoy benefits such as faster checkout, order tracking, access to order history, and the ability to save your preferences and addresses for future orders.
- We take your privacy and the security of your personal information seriously. We implement industry-standard security measures to protect your data and ensure it is handled in accordance with our Privacy Policy. You can review our privacy policy for more information.
- Yes, you can unsubscribe from marketing emails by clicking the "unsubscribe" link provided in the emails. Alternatively, you can manage your email preferences by logging into your account and updating your communication settings.
Promotions and Discounts
- Yes, we frequently offer discounts and promotions on our website. You can stay updated on our latest offers by subscribing to our newsletter or following us on social media.
- You can also get 10% off on your first order by subscribing to the newsletter.
- To redeem a coupon code, simply enter the code during the checkout process in the designated coupon code field. The discount will be applied to your order if it meets the coupon's terms and conditions.
- Some discounts may have specific terms and conditions, such as minimum order value, expiration dates, or exclusions on certain products. Please refer to the details provided with each discount for any applicable restrictions.
Contact and Support
- You can get in touch with our customer support team by visiting the Contact page on our website. There, you will find our contact information or you can fill out the contact form and we will get back to you.
- Please note that response times may vary depending on the volume of inquiries, but we strive to address all customer inquiries promptly.
- Currently, we operate exclusively online and do not have a physical store. But stay tuned via our newsletter and follow us on social media for exciting events coming soon!
- Sure! We’d love to hear from you. Please reach out to us by filling out the contact form.
Collaboration and Partnerships
- We are always open to potential collaborations with influencers or brands that align with our values and target audience. If you're interested in collaborating, please reach out to us.
- To inquire about potential partnership opportunities, please contact us here. Kindly provide relevant details about your proposal, including your brand or influencer profile, and we will be happy to consider the opportunity.